City West Water in partnership with the Victorian Multicultural Commission, Victoria Police and Metropolitan Fire Brigade, celebrated Day at the Zoo on Tuesday 21 May.

    Held at the Melbourne Zoo, the event saw members from more than 15 different government organisations on hand to give newly arrived communities a better understanding of essential services, the important roles they play and the support they can provide.

    Adult English as an Additional Language students from across Melbourne mingled freely with organisations like the fire brigade and police who explained the inner workings of their jobs, with a positive focus on their roles in protecting the public. Relaying this important message not only promoted harmony, but created a better understanding for those in our communities who speak English as a second language. It was also an opportune time to talk about water and what a valuable commodity it is. Melbourne produces some of the purest water in the world, which most of us take for granted. Through conversations with newly arrived community members, City West Water is helping to raise awareness of how precious a water is, as well as the need to use it efficiently.

    City West Water General Manager of Customers and Community, Fran Duiker, said “We service over one million customers from a diverse community of over 130 cultural groups across inner Melbourne and the west, so it’s an excellent opportunity for us to connect directly with our customers and help them understand our services.”

    Day at the Zoo has reached over 7000 newly arrived community members since 2008.



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